Patient and Healthcare Provider Experiences with Technology-Based Medications in Cancer Therapy
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Abstract
The integration of technology in healthcare, particularly in cancer treatment, has led to significant advancements in treatment efficacy. However, the subjective experiences of patients and healthcare professionals regarding technology-based medications remain underexplored. While previous studies focus on clinical outcomes, little is known about how these technologies are perceived on an emotional and relational level. This study addresses this gap by adopting a phenomenological approach to examine the lived experiences of both patients and healthcare professionals using technology-based medications in cancer therapy. Data were collected through in-depth, semi-structured interviews with 12 participants, including 6 patients and 6 healthcare providers. Thematic analysis revealed three major themes: (1) enhanced therapeutic precision and monitoring, (2) emotional ambivalence toward technology use, and (3) perceived shifts in patient–provider relationships. Ten out of twelve participants emphasized improved treatment accuracy and real-time monitoring as key benefits, while eight participants reported feelings of emotional distance or reduced interpersonal interaction during technology-mediated care. Additionally, five healthcare providers expressed concern that increased reliance on digital systems limited opportunities for empathetic communication. These findings highlight the need for a balanced approach that integrates technology while maintaining human aspects of patient care. The results contribute to a deeper understanding of how technology affects the emotional and relational dynamics in healthcare, providing a foundation for future research aimed at improving the integration of technological advancements in patient-centered care.
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