Employee Performance in the Population Control, Family Planning, Women's Empowerment, and Child Protection Office of Pangkajene and Islands Regency
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Abstract
The Office of Population Control Family Planning Women’s Empowerment and Child Protection of Pangkajene and Islands Regency has not yet optimized employee performance. Employees often fail to complete their work on time, office facilities are not fully functional, and work priorities are not clearly structured. This study employed a descriptive quantitative design with saturated sampling involving 27 employees and collected data through observation, interviews, and questionnaires. Key performance indicators—including work quality, quantity, and timeliness—showed low mean scores (quality = 3.02, quantity = 2.89, timeliness = 2.76), indicating suboptimal performance. The analysis using frequency distribution further revealed that 63% of employees were categorized as having “not good” performance. Three major obstacles were identified: limited human resources (78% of respondents agreed), inadequate office facilities (74%), and unclear work priorities (69%). These results suggest that employee performance remains below organizational expectations and requires immediate structural and managerial interventions. The study recommends capacity-building programs focused on improving work output, strategic recruitment to strengthen human resources, systematic maintenance of office facilities, and clearer priority-setting aligned with institutional objectives.
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