Exploring Engineers' Experiences in Tackling IoT Implementation Challenges in Smart Cities
Main Article Content
Abstract
The integration of Internet of Things (IoT) technologies into smart cities is a rapidly evolving field that aims to optimize urban systems through interconnected devices. Despite significant advancements in IoT solutions, little research has explored the subjective experiences of engineers who implement these technologies in smart city projects. While technical performance and public adoption have been well-documented, the personal and social challenges faced by engineers remain underexplored. This study seeks to answer the question: How do engineers experience and interpret the challenges of implementing IoT solutions in smart cities? We employed an interpretative phenomenological analysis (IPA) approach to delve into the lived experiences of engineers, focusing on both technical and social aspects. Through semi-structured interviews with 12 engineers involved in IoT smart city projects, we identified key themes related to system integration, scalability, and community acceptance. Our findings indicate that engineers struggle with integrating diverse IoT systems and ensuring scalability, while also encountering resistance and trust issues from local communities. These intertwined technical and social challenges emphasize the importance of adopting a holistic strategy that balances technological efficiency with community engagement. These findings contribute to a deeper understanding of smart city development and provide insights for future research on human-centered technology integration.
Article Details
Section

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Åkerlund, M., & Nylén, D. (2021). From technology speculation to value creation: The changing discourse and actants in the construction of IoT on Twitter. First Monday, 26(12). Scopus. https://doi.org/10.5210/fm.v26i12.11485
Akhmetzhanov, B., Akhmetzhanov, B., Ozdemir, S., & Zhakiyev, N. (2024). Advancing affordable IoT solutions in smart homes to enhance independence and autonomy of the elderly. Journal of Infrastructure, Policy and Development, 8(3). Scopus. https://doi.org/10.24294/jipd.v8i3.2899
Arsene, D., Predescu, A., Pahonțu, B., Chiru, C. G., Apostol, E.-S., & Truică, C.-O. (2022). Advanced Strategies for Monitoring Water Consumption Patterns in Households Based on IoT and Machine Learning. Water (Switzerland), 14(14). Scopus. https://doi.org/10.3390/w14142187
Assumpção, R. M., Chaves, P. R., Ferreira, L. C., Cardieri, P., Branquinho, O. C., & Fruett, F. (2022). Advancing engineering education: Using the three-phase methodology to teach IoT. Computer Applications in Engineering Education, 30(5), 1547–1560. Scopus. https://doi.org/10.1002/cae.22543
Baligar, V. P. (2019). Project based learning and publishing refereed papers through course projects. Journal of Engineering Education Transformations, 33(Special Issue 1), 115–118. Scopus. https://doi.org/10.16920/jeet/2019/v33i1/149021
Bowen, J., & Hinze, A. (2022). Participatory Data Design: Managing Data Sovereignty in IoT Solutions. Interacting with Computers, 34(2), 60–71. Scopus. https://doi.org/10.1093/iwc/iwac031
Brochado, Â. F., Rocha, E. M., & Costa, D. (2024). A Modular IoT-Based Architecture for Logistics Service Performance Assessment and Real-Time Scheduling towards a Synchromodal Transport System. Sustainability (Switzerland), 16(2). Scopus. https://doi.org/10.3390/su16020742
Brodén, K., Andersson, J., Kitkowska, A., Ahmad, A., & Mozelius, P. (2025). Gathering requirements for IoT-assisted wellbeing in elementary school—A multi-stakeholder perspective. Frontiers in Education, 10. Scopus. https://doi.org/10.3389/feduc.2025.1580666
Chaves, P. R., Assumpção, R. M., Ferreira, L. C., Cardieri, P., Branquinho, O. C., & Fruett, F. (2021). A remote emulation environment for the teaching of low-power wireless communications. Computer Applications in Engineering Education, 29(6), 1453–1464. Scopus. https://doi.org/10.1002/cae.22397
Chui, K. T., Liu, R. W., Lytras, M. D., & Zhao, M. (2019). Big data and IoT solution for patient behaviour monitoring. Behaviour and Information Technology, 38(9), 940–949. Scopus. https://doi.org/10.1080/0144929X.2019.1584245
Ferreira, L. C. B. C., Yamaguti, R., Branquinho, O. C., & Cardieri, P. (2022). A TpM-based collaborative system to teach IoT. Computer Applications in Engineering Education, 30(1), 292–303. Scopus. https://doi.org/10.1002/cae.22457
Fife, W. (2020). Counting as a Qualitative Method: Grappling with the Reliability Issue in Ethnographic Research (p. 140). Springer International Publishing; Scopus. https://doi.org/10.1007/978-3-030-34803-8
Gillespie, J., da Costa, T. P., Cama-Moncunill, X., Cadden, T., Condell, J., Cowderoy, T., Ramsey, E., Murphy, F., Kull, M., Gallagher, R., & Ramanathan, R. (2023). Real-Time Anomaly Detection in Cold Chain Transportation Using IoT Technology. Sustainability (Switzerland), 15(3). Scopus. https://doi.org/10.3390/su15032255
Kamyod, C. (2023). Smart Melon Farm System: Fertilizer IoT Solution. Journal of Mobile Multimedia, 19(5), 1107–1128. Scopus. https://doi.org/10.13052/jmm1550-4646.1951
Khan, M. A., Din, I. U., & Almogren, A. (2023). Securing Access to Internet of Medical Things Using a Graphical-Password-Based User Authentication Scheme. Sustainability (Switzerland), 15(6). Scopus. https://doi.org/10.3390/su15065207
König, J. L., Bowen, J., Hinze, A., & Exton, D. (2024). IoT in forestry: Human-focused assistive safety technology. Safety Science, 176. Scopus. https://doi.org/10.1016/j.ssci.2024.106525
Kotovs, D., Krievina, A., & Zacepins, A. (2025). Enhancing Precision Beekeeping by the Macro-Level Environmental Analysis of Crowdsourced Spatial Data. ISPRS International Journal of Geo-Information, 14(2). Scopus. https://doi.org/10.3390/ijgi14020047
Kuo, C.-M., Wang, C.-H., Tseng, C.-Y., & Lo, Y.-C. (2024). Exploring Sustainable Leisure Farm with Intelligent of Things (IoT) Technology Solution for Aging. Sustainability (Switzerland), 16(15). Scopus. https://doi.org/10.3390/su16156311
Luna-Navarro, A., Fidler, P., Law, A., Torres, S., & Overend, M. (2021). Building Impulse Toolkit (BIT): A novel IoT system for capturing the influence of façades on occupant perception and occupant-façade interaction. Building and Environment, 193. Scopus. https://doi.org/10.1016/j.buildenv.2021.107656
Marzouk, M., & Atef, M. (2022). Assessment of Indoor Air Quality in Academic Buildings Using IoT and Deep Learning. Sustainability (Switzerland), 14(12). Scopus. https://doi.org/10.3390/su14127015
McNett, J., McNett, J., & Su, X. (2024). IoT Security in Industry: A Threat Model of Existing and Future Network Infrastructure. Journal of Applied Security Research, 19(1), 1–19. Scopus. https://doi.org/10.1080/19361610.2022.2116921
Moon, H., Han, S. H., & Kwahk, J. (2019). A MORF-Vision Method for Strategic Creation of IoT Solution Opportunities. International Journal of Human-Computer Interaction, 35(10), 821–830. Scopus. https://doi.org/10.1080/10447318.2018.1497896
Moradi, M. (2021). Importance of Internet of Things (IoT) in Marketing Research and Its Ethical and Data Privacy Challenges. Business Ethics and Leadership, 5(1), 22–30. Scopus. https://doi.org/10.21272/bel.5(1).22-30.2021
Moreira, J., Pires, L. F., Van Sinderen, M., Daniele, L., & Girod-Genet, M. (2020). SAREF4health: Towards IoT standard-based ontology-driven cardiac e-health systems. Applied Ontology, 15(3), 385–410. Scopus. https://doi.org/10.3233/AO-200232
Mutanu, L., Gupta, K., & Gohil, J. (2022). Leveraging IoT solutions for enhanced health information exchange. Technology in Society, 68. Scopus. https://doi.org/10.1016/j.techsoc.2022.101882
Nguyen, H. S., Khau, T. L., & Huynh, T. T. (2025). Investigation of Natural and Human-Induced Landslides in Red Basaltic Soils. Water (Switzerland), 17(9). Scopus. https://doi.org/10.3390/w17091320
Phua, W. K., Rabeek, S. M., Han, B., Njihof, E., Huang, T. T., Chai, K. T. C., Yeo, J. H. H., & Lim, S. T. (2020). Ain-based mems (Micro-electro-mechanical system) hydrophone sensors for iot water leakage detection system. Water (Switzerland), 12(11), 1–12. Scopus. https://doi.org/10.3390/w12112966
Rababah, B., & Eskicioglu, R. (2021). Distributed intelligence model for iot applications based on neural networks. International Journal of Computer Network and Information Security, 13(3). Scopus. https://doi.org/10.5815/IJCNIS.2021.03.01
Rasool, S., Saleem, A., Iqbal, M., Dagiuklas, T., Mumtaz, S., & Qayyum, Z. U. (2020). Docschain: Blockchain-Based IoT Solution for Verification of Degree Documents. IEEE Transactions on Computational Social Systems, 7(3), 827–837. Scopus. https://doi.org/10.1109/TCSS.2020.2973710
Rossetti, P., Garzia, F., Genco, N. S., & Sacchetti, A. (2022). IoT and Edge Computing as Enabling Technologies of Human Factors Monitoring in CBRN Environment. International Journal of Cyber Warfare and Terrorism, 12(2). Scopus. https://doi.org/10.4018/IJCWT.305859
Rouault, M., Ejaz, W., Naeem, M., & Masroor, R. (2021). The Role of UAV-Assisted IoT Networks in Managing the Impact of the Pandemic. IEEE Communications Standards Magazine, 5(4), 10–16. Scopus. https://doi.org/10.1109/MCOMSTD.0001.2000028
Russo, M., Caloffi, A., Colovic, A., Pavone, P., Romeo, S., & Rossi, F. (2022). Mapping regional strengths in a key enabling technology: The distribution of Internet of Things competences across European regions. Papers in Regional Science, 101(4), 875–900. Scopus. https://doi.org/10.1111/pirs.12679
Semary, H. E., Al-Karawi, K. A., Abdelwahab, M. M., & Elshabrawy, A. M. (2024). A Review on Internet of Things (IoT)-Related Disabilities and Their Implications. Journal of Disability Research, 3(2). Scopus. https://doi.org/10.57197/JDR-2024-0012
Spandonidis, C., Paraskevopoulos, D., & Saravanos, C. (2023). Neighborhood-Level Particle Pollution Assessment during the COVID-19 Pandemic via a Novel IoT Solution. Sustainability (Switzerland), 15(10). Scopus. https://doi.org/10.3390/su15108233
Suresh, V., Agarwal, S., Chugh, Y. P., Jha, P., & Wang, R. (2025). Advancing Sustainability in Surface Coal Mines Through Real-Time Air Quality Monitoring: Low-Cost IoT Solutions and the Role of Meteorological Factors in PM and GHG Emissions. Sustainability (Switzerland), 17(3). Scopus. https://doi.org/10.3390/su17031301
Tzerakis, K., Psarras, G., & Kourgialas, N. N. (2023). Developing an Open-Source IoT Platform for Optimal Irrigation Scheduling and Decision-Making: Implementation at Olive Grove Parcels. Water (Switzerland), 15(9). Scopus. https://doi.org/10.3390/w15091739
Vodă, A.-D. S., Tudor, A. I. M., Chiţu, I. B., Dovleac, L., & Brătucu, G. (2021). IoT technologies as instruments for SMEs’ innovation and sustainable growth. Sustainability (Switzerland), 13(11). Scopus. https://doi.org/10.3390/su13116357
Wah, J. N. K. (2025). The Role of AI in Transforming Agriculture: Toward Sustainable Growth in an Era of Climate Change. Scientific Culture, 11(2), 45–63. Scopus. https://doi.org/10.5281/zenodo.15587933
Yang, K., Duan, T., Feng, J., & Mishra, A. R. (2022). Internet of things challenges of sustainable supply chain management in the manufacturing sector using an integrated q-Rung Orthopair Fuzzy-CRITIC-VIKOR method. Journal of Enterprise Information Management, 35(4–5), 1011–1039. Scopus. https://doi.org/10.1108/JEIM-06-2021-0261
Yasuoka, J., Cordeiro, G. A., Brittes, J. L. P., Cooper Ordóñez, R. E., Bajay, S. V., & Nunes, E. (2023). IoT solution for energy management and efficiency on a Brazilian university campus – a case study. International Journal of Sustainability in Higher Education, 24(2), 426–448. Scopus. https://doi.org/10.1108/IJSHE-08-2021-0354