Exploring Patient Experiences with Genetic Therapy in the Era of Molecular Medicine

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Sugeng Mashudi Sugeng Mashudi

Abstract

The field of health communication has witnessed growing interest in the role of digital media in interactions between medical practitioners and patients. While much is known about the technical aspects of digital communication, there remains a limited understanding of the lived experiences and subjective meanings these interactions hold for individuals involved, explored through a phenomenological approach.This study seeks to address this gap by exploring how healthcare professionals and patients perceive and experience digital communication tools, such as WhatsApp and telemedicine apps. Using a phenomenological approach, we investigate these experiences to uncover the underlying essence of their interactions in the context of health communication. Through in-depth interviews with healthcare practitioners and patients, key themes emerged related to trust, accessibility, and the impact of digital tools on the doctor-patient relationship. The findings suggest that while digital tools facilitate communication, they also introduce challenges in building trust and maintaining personal connection. These insights offer valuable implications for improving digital communication strategies and suggest avenues for future research on the integration of digital technologies in healthcare settings.

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