The Impact of the Clearance Process and the Inaportnet System on Ship Visits Managed by PT Bahari Eka NusantaraCase Study: Bontang Port
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Abstract
The field of phenomenology seeks to understand human experiences through in-depth exploration of subjective meanings and perceptions. While substantial research has focused on general applications of phenomenological methods, there is limited understanding of how these approaches specifically capture the essence of online business transactions in Indonesia, particularly from the perspective of business actors. This study addresses this gap by exploring the lived experiences of online business actors in relation to legal protections in Islamic economic law. We employ a phenomenological approach to investigate how business actors experience and make sense of legal safeguards in online transactions under Islamic law. Data were collected through in-depth interviews and analyzed thematically, revealing key themes that reflect the core of participants’ experiences. The findings highlight the importance of transparency, fairness, and compliance with Islamic principles in shaping business actors’ perceptions of legal protections. These results contribute to a deeper understanding of legal protection in online business transactions within the context of Islamic economics and offer valuable directions for future research, particularly in exploring the practical implications of these legal protections for business actors in Indonesia.
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