The Dynamics of Digital Communication in Society: Social Media Users' Experiences in Building Identity and Social Interaction in the Digital Era

Main Article Content

Sitti Maesurah

Abstract

Digital identity construction has become a crucial aspect of online communication, shaped by evolving technological landscapes and social expectations. While previous studies have explored self-presentation strategies on social media, less attention has been given to the lived experiences and meaning-making processes behind these practices. A significant gap remains in understanding how individuals negotiate authenticity and self-curation in digital spaces, leading to questions about the psychological and emotional implications of online identity management. This study employs a phenomenological approach to explore the subjective experiences of social media users in constructing their digital identities. Through in-depth qualitative analysis, the research uncovers how users balance self-expression, validation, and digital fatigue in response to social expectations and platform affordances. Findings indicate that digital identity is a fluid and performative construct, where individuals experience ongoing negotiations between authenticity and external perceptions. The results reveal that while social media fosters connectivity and self-presentation opportunities, it also imposes psychological pressures related to digital self-representation. Participants reported heightened emotional strain due to the tension between maintaining an idealized online persona and their real-world identities. This study contributes to digital communication research by providing deeper insights into the psychological and sociocultural dynamics of online self-presentation. Future research should examine the long-term implications of digital identity construction across diverse cultural and technological contexts.

Article Details

Section

Articles

References

Al-Rahmi, W. M., Alzahrani, A. I., Yahaya, N., Alalwan, N., & Kamin, Y. B. (2020). Digital communication: Information and communication technology (ICT) usage for education sustainability. Sustainability (Switzerland), 12(12). Scopus. https://doi.org/10.3390/su12125052

Hameleers, M., & Minihold, S. (2022). Constructing Discourses on (Un)truthfulness: Attributions of Reality, Misinformation, and Disinformation by Politicians in a Comparative Social Media Setting. Communication Research, 49(8), 1176–1199. Scopus. https://doi.org/10.1177/0093650220982762

Iazzi, A., Pizzi, S., Iaia, L., & Turco, M. (2020). Communicating the stakeholder engagement process: A cross-country analysis in the tourism sector. Corporate Social Responsibility and Environmental Management, 27(4), 1642–1652. Scopus. https://doi.org/10.1002/csr.1913

Katzenbach, C., & Ulbricht, L. (2019). Algorithmic governance. Internet Policy Review, 8(4). Scopus. https://doi.org/10.14763/2019.4.1424

Kejriwal, M., Wang, Q., Li, H., & Wang, L. (2021). An empirical study of emoji usage on Twitter in linguistic and national contexts. Online Social Networks and Media, 24. Scopus. https://doi.org/10.1016/j.osnem.2021.100149

Lee, F. L. F., Liang, H., Cheng, E. W., Tang, G. K. Y., & Yuen, S. (2022). Affordances, movement dynamics, and a centralized digital communication platform in a networked movement. Information Communication and Society, 25(12), 1699–1716. Scopus. https://doi.org/10.1080/1369118X.2021.1877772

Lukito, J. (2020). Coordinating a Multi-Platform Disinformation Campaign: Internet Research Agency Activity on Three U.S. Social Media Platforms, 2015 to 2017. Political Communication, 37(2), 238–255. Scopus. https://doi.org/10.1080/10584609.2019.1661889

Nguyen, M. H., Gruber, J., Fuchs, J., Marler, W., Hunsaker, A., & Hargittai, E. (2020). Changes in Digital Communication During the COVID-19 Global Pandemic: Implications for Digital Inequality and Future Research. Social Media and Society, 6(3). Scopus. https://doi.org/10.1177/2056305120948255

Pamungkas, E. W., Basile, V., & Patti, V. (2021). A joint learning approach with knowledge injection for zero-shot cross-lingual hate speech detection. Information Processing and Management, 58(4). Scopus. https://doi.org/10.1016/j.ipm.2021.102544

Srisathan, W. A., & Naruetharadhol, P. (2022). A COVID-19 disruption: The great acceleration of digitally planned and transformed behaviors in Thailand. Technology in Society, 68. Scopus. https://doi.org/10.1016/j.techsoc.2022.101912

St-Onge, C., Ouellet, K., Lakhal, S., Dubé, T., & Marceau, M. (2022). COVID-19 as the tipping point for integrating e-assessment in higher education practices. British Journal of Educational Technology, 53(2), 349–366. Scopus. https://doi.org/10.1111/bjet.13169

Wood, A. J., Martindale, N., & Lehdonvirta, V. (2023). Dynamics of contention in the gig economy: Rage against the platform, customer or state? New Technology, Work and Employment, 38(2), 330–350. Scopus. https://doi.org/10.1111/ntwe.12216