Exploring the Emotional Impact of Digital Communication on Social Relationships in Young Adults: A Phenomenological Study

Main Article Content

Muhammad Edya Rosadi

Abstract

Digital communication technologies have significantly transformed social interactions, creating new dynamics in human relationships. However, while much research has explored the broad implications of digital communication, the emotional and subjective experiences of individuals remain underexplored. This study aims to address this gap by investigating how individuals perceive and emotionally engage with digital communication, focusing specifically on its effects on social relationships. We use a phenomenological approach to explore the lived experiences of individuals navigating online communication and its impact on face-to-face interactions. Through in-depth, semi-structured interviews with 12 participants, key findings highlight that while digital communication fosters connectivity, it often lacks emotional depth, leading to a sense of detachment in offline interactions. These results underscore the complex interplay between digital platforms and social intimacy, offering deeper insights into the emotional aspects of digital communication. Our findings contribute to a more comprehensive understanding of how digital communication influences human relationships and suggest that future studies should focus on emotional engagement and the role of different platforms in shaping social connections.

Article Details

Section

Articles

References

Atlam, E.-S., Ewis, A., El-Raouf, M. M. A., Ghoneim, O., & Gad, I. (2022). A new approach in identifying the psychological impact of COVID-19 on university student’s academic performance. Alexandria Engineering Journal, 61(7), 5223–5233. Scopus. https://doi.org/10.1016/j.aej.2021.10.046

Chinchay, Y., Torrado, J. C., Gomez, J., & Montoro, G. (2024). Towards more supportive ICT for children with autism spectrum disorders: Lessons learned from COVID-19 pandemic. Behaviour and Information Technology, 43(12), 3027–3046. Scopus. https://doi.org/10.1080/0144929X.2023.2268734

Dionisio, J. C., Evangelista, J. A. G., Heimerl, K., & Festin, C. A. M. (2021). Voices from the last mile: The place of emotions in the social impact analysis of access to communication. Plaridel, 18(2), 259–280. Scopus. https://doi.org/10.52518/2020-01dievhef

Johnson, A., & Rogers, M. (2024). Strengthening and supporting parent–child relationships through digital technology: Benefits and challenges. Family Relations, 73(3), 1550–1567. Scopus. https://doi.org/10.1111/fare.12960

Kim, Y., Dhammasaccakarn, W., Laeheem, K., & Rinthaisong, I. (2024). The Impact of Family Functioning Factors on Smartphone Addiction and Phubbing among Muslim Adolescents in Thailand. Children, 11(5). Scopus. https://doi.org/10.3390/children11050522

Lee, C. H., & Yu, H. (2020). The impact of language on retweeting during acute natural disasters: Uncertainty reduction and language expectancy perspectives. Industrial Management and Data Systems, 120(8), 1501–1519. Scopus. https://doi.org/10.1108/IMDS-12-2019-0711

Li, X., Zhang, M., Liu, W., & Wang, Z. (2024). The impact of entrepreneurial co-founders’ support on founders’ entrepreneurial resilience in the high-tech industry: The roles of perceived digital technology and perceived failure-tolerant climate. Technological Forecasting and Social Change, 202. Scopus. https://doi.org/10.1016/j.techfore.2024.123320

Liu, D., Baumeister, R. F., & Yang, C.-C. (2024). A meta-analysis on the relationship between the use of electronic media and psychological well-being. Emerging Trends in Drugs, Addictions, and Health, 4. Scopus. https://doi.org/10.1016/j.etdah.2024.100162

Maltby, J., Rayes, T., Nage, A., Sharif, S., Omar, M., & Nichani, S. (2024). Synthesizing perspectives: Crafting an Interdisciplinary view of social media’s impact on young people’s mental health. PLoS ONE, 19(7). Scopus. https://doi.org/10.1371/journal.pone.0307164

McMullan, M., Millar, R., & Woodside, J. V. (2020). A systematic review to assess the effectiveness of technology-based interventions to address obesity in children. BMC Pediatrics, 20(1). Scopus. https://doi.org/10.1186/s12887-020-02081-1

Prikhidko, A., Long, H., & Wheaton, M. G. (2020). The Effect of Concerns About COVID-19 on Anxiety, Stress, Parental Burnout, and Emotion Regulation: The Role of Susceptibility to Digital Emotion Contagion. Frontiers in Public Health, 8. Scopus. https://doi.org/10.3389/fpubh.2020.567250

Rajput, A., & Gandhi, A. (2024). The branding power of social media influencers: An interactive marketing approach. Cogent Business and Management, 11(1). Scopus. https://doi.org/10.1080/23311975.2024.2380807

Rosean, L., Matić, J., & Samardžija, J. (2023). The Propensity for Dating Apps Usage and the Millennials’ Interpersonal Skills Development. Medijska Istrazivanja, 29(2), 95–114. Scopus. https://doi.org/10.22572/mi.29.2.4

Wu, C.-K., Lin, C.-A., & Hsu, Y.-M. (2024). Unveiling the intricate dynamics of user engagement in social media: The triad co-evolution through affordances and emotional attachment. Communication Research and Practice, 10(2), 230–248. Scopus. https://doi.org/10.1080/22041451.2024.2341212

Zewude, G. T., Natnael, T., Woreta, G. T., & Bezie, A. E. (2025). A Multi- Mediation Analysis on the Impact of Social Media and Internet Addiction on University and High School Students’ Mental Health Through Social Capital and Mindfulness. International Journal of Environmental Research and Public Health, 22(1). Scopus. https://doi.org/10.3390/ijerph22010057