Family vs. Career: Work-Family Conflict Among Married Women in Indonesia's Hospitality Sector
Main Article Content
Abstract
This study provides a thorough knowledge of the role conflict experienced by married women working in hotels, allowing them to manage problems related with their workplace and domestic responsibilities. This study aims to examine work-family conflict among married women working at hospitality sector in Indonesia. This descriptive quantitative study included 71 married women employed in hotels. This research method is descriptive-quantitative with 71 married women working in the hospitality sector in Indonesia, while the sampling technique used purposive sampling. This finding indicates that respondents' work-family conflict was categorised as moderate, with an empirical mean score of 58.5. The descriptive data of the respondents in this study, based on their education, partner's employment status, and length of work.
Article Details
Section
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Akiriningsih, T. (2008). Peningkatan Peran Wanita Bekerja Pada Hotel Berbintang di Wilayah Surakarta. Jurnal Pariwisata Indonesia, 4(1), 82-89.
Ariany, V., Naipospos, N. Y., Tanjung, I. S., & Sariyanto, S. (2022). Analisis Pengaruh Konflik Peran Ganda Dan Dukungan Sosial Terhadap Komitmen Organisasi Pada Wanita Karier Di Kantor Gubernur Sumatera Utara. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 5(2), 2345-2353. DOI: 10.36778/jesya.v5i2.851
Azwar, S. (2017). Metode Penelitian Psikologi Edisi II. Yogjakarta : Pustaka Pelajar.
Baek, S. U., Won, J. U., & Yoon, J. H. (2023). The role of work–family conflict in the association between long working hours and workers’ sleep disturbance and burnout: results from the sixth Korean Working Conditions Survey. BJPsych open, 9(5), e165. doi: 10.1192/bjo.2023.555
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and Initial Validation of a Multidimensional Measure of Work-Family Conflict. Journal of Vocational Behavior, 56(2), 249–276. https://doi.org/10.1006/jvbe.1999.1713
Chen, S., Cheng, M. I., Elqayam, S., & Scase, M. (2024). Developing and testing an integrative model of work-family conflict in a Chinese context. Current Psychology, 43(2), 1564–1581. https://doi.org/10.1007/s12144-023-04431-5
Coelho Júnior, F. A., Rodrigues, M. S., Mauch, A. G. D., Lopes, G. S. L., Chambel, M. J., Torres, C. V., & Macedo, F. G. L. (2023). Validity Evidence of the Work-Family Conflict Scale for Public Security Professionals. Psicologia: Teoria e Pesquisa, 39. https://doi.org/10.1590/0102.3772e39503.en
Com, W. A., & Didem Ülbeği, İ. (2018). Turkish Validation of the Work-Family Conflict Scale. International Journal of Organizational Leadership (7), 256-269.
Dayatri, N. F., & Mustika, M. D. (2021). Peran Dukungan Sosial terhadap Work-Family Conflict dan Employment-related Guilt Ibu Bekerja di Indonesia. Jurnal Psikologi Udayana, 8(2), 72-84. DOI: 10.24843/JPU/2021.v08.i02.p09
Dewi, R., & Parung, J. (2021). The Role of Psychological Capital in predicting Work-Family Conflict. In International Conference on Psychological Studies (ICPSYCHE 2020) (pp. 167-173). Atlantis Press. DOI:10.2991/assehr.k.210423.024
Hasanah, S. F. (2017). Work family conflict pada single parent. Jurnal Muara Ilmu Sosial, Humaniora, Dan Seni, 1(2), 381-398.
Glavin, P., & Schieman, S. (2012). Work-family role blurring and work-family conflict: The moderating influence of job resources and job demands. Work and Occupations, 39(1), 71–98. https://doi.org/10.1177/0730888411406295
Haslam, D., Filus, A., Morawska, A., Sanders, M. R., & Fletcher, R. (2014). The Work–Family Conflict Scale (WAFCS): Development and Initial Validation of a Self-report Measure of Work–Family Conflict for Use with Parents. Child Psychiatry and Human Development, 46(3), 346–357. https://doi.org/10.1007/s10578-014-0476-0
Hosseini, Z., Yarelahi, M., Rahimi, S. F., & Salmani, F. (2023). Investigating the Factors Related to Work-Family Conflicts Experienced by Working Women: A Systematic Review. Health Scope, 12(1). https://doi.org/10.5812/jhealthscope-129738
Hu, J., Chiang, J. T. J., Liu, Y., Wang, Z., & Gao, Y. (2023). Double challenges: How working from home affects dual‐earner couples’ work‐family experiences. Personnel Psychology, 76(1), 141-179. DOI: 10.1111/peps.12559
Julianty, E., & Prasetya, B. E. A. (2016). Hubungan antara dukungan sosial suami dengan konflik peran ganda pada guru wanita di Kabupaten Halmahera Barat. Jurnal Psikologi Perseptual, 1(1). https://doi.org/10.24176/perseptual.v1i1.1077
Jung, N., & Kim, M. (2023). Assessing Work-Family Conflict Experienced by Chinese Parents of Young Children: Validation of the Chinese Version of the Work and Family Conflict Scale. Child Psychiatry and Human Development, 54(1), 123–133. https://doi.org/10.1007/s10578-021-01236-0
Kang, H., & Wang, J. (2018). Creating their own work-life balance: Experiences of highly educated and married female employees in South Korea. Asian Women, 34(2), 1–31. https://doi.org/10.14431/aw.2018.06.34.2.1
Kirkcaldy, B. D., Shephard, R. J., & Furnham, A. F. (2002). The influence of type A behaviour and locus of control upon job satisfaction and occupational health. Personality and individual differences, 33(8), 1361-1371. https://doi.org/10.1016/S0191-8869(02)00018-1
Knežević, I., Gregov, L., & Šimunić, A. (2016). Salience and conflict of work and family roles among employed men and women. Arhiv Za Higijenu Rada i Toksikologiju, 67(2), 152–163. https://doi.org/10.1515/aiht-2016-67-2724
Komlenac, N., Stockinger, L., Vogler, T., & Hochleitner, M. (2021). Psychometric Analysis of a German-Language Version of the Work–Family Conflict and Family–Work Conflict Scale. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.782618
Labrague, L. J., Ballad, C. A., & Fronda, D. C. (2020). Predictors and outcomes of work-family conflict among nurses. International Nursing Review, 68(3), 349-357. https://doi.org/10.1111/inr.12642
Lawrence, E. R., Halbesleben, J. R. B., & Paustian-Underdahl, S. C. (2013). The influence of workplace injuries on work-family conflict: Job and financial insecurity as mechanisms. Journal of Occupational Health Psychology, 18(4), 371–383. https://doi.org/10.1037/a0033991
Marlina, L., & Hidayati, N. (2023). Peran pariwisata berbasis industri dalam pengembangan bisnis di Indonesia. Jurnal Riset Multidisiplin Dan Inovasi Teknologi, 1(01), 31-40. https://doi.org/10.59653/jimat.v1i01.163
Notten, N., Grunow, D., & Verbakel, E. (2017). Social policies and families in stress: gender and educational differences in work–family conflict from a European perspective. Social indicators research, 132, 1281-1305. https://doi.org/10.1007/s11205-016-1344-z
Villajos, E., Pérez-Nebra, A., Legarra, M., & Elio, E. (2024). Work-family conflict in social economy organisations. Individual differences in the employees’ demographic profile. CIRIEC-España, revista de economía pública, social y cooperativa, (111), 305-327.). DOI: https://doi.org/10.7203/CIRIEC-E.111.28026
Loscalzo, Y., Raffagnino, R., Gonnelli, C., & Giannini, M. (2019). Work–Family Conflict Scale: Psychometric Properties of the Italian Version. SAGE Open, 9(3). https://doi.org/10.1177/2158244019861495
Okolie, U. C., & Uwayah, L. I. (2024). Workplace Consequences Of Work-Family Conflict For Women. Jurnal Manajemen Indonesia, 9(1), 21–30. https://doi.org/10.29103/j-mind.v8i1.16598
Pascucci, T., Hernández Sánchez, B., & Sánchez García, J. C. (2022). Being stressed in the family or married with work? A literature review and clustering of work-family conflict. In European Journal of Management and Business Economics (Vol. 31, Issue 2, pp. 239–265). Emerald Group Holdings Ltd. https://doi.org/10.1108/EJMBE-06-2021-0191
Rianty, S. P., & Angga Nadiyanto Prastian. (2024). Analisis Kualitas Pelayanan Dalam Upaya Meningkatkan Kepuasan Pelanggan Pada Hotel Sari Ater Kamboti. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(4), 2566–2573. https://doi.org/10.35870/jemsi.v10i4.2805
Sugiyono. (2013). Metode Penelitian Kuantitatif. Yogyakarta: Alfabeta.
Sundaresan, S., & Lakshmi, M. (2014). Work-Life Balance-Implications For Working Women. OIDA International Journal of Sustainable Development, 7(7), 93-102.
Rahmayanti, T.E. (2020). Konflik Peran Ganda pada Wanita Karier. Juripol, 3. DOI:
10.33395/juripol.v3i1.10920
Widiningtyas, K. (2022). Dinamika Konflik Peran Ganda Ibu Bekerja yang Menjalani Dual Earner Family. Psyche: Jurnal Psikologi, 4(2), 202-218. https://doi.org/10.36269/psyche.v4i2.735
Xie, X. (2023). Sociological Analysis of the Conflict between Work and Family Roles in Dual-employee Families. Journal of Education and Educational Research, 6(1), 127-130.
Yanti, Y., Usman, N., & Bahrun, B. (2023). Career woman: The dual roles conflict Management in the gender perspective. PALASTREN: Jurnal Studi Gender, 16(1), 83-108. DOI: http://dx.doi.org/10.21043/palastren.v16i1.17276